The Department of Economic Security is changing vendors for electronic payment cards (EPC). This will affect those without direct deposit who are receiving child support.
The cards for the old vendor, Bank of America, will not be issued after 9/30/2021, but will be available for use until 12/30/2021. It is recommended to spend down the funds on this card prior to that date.
The new vendor, Comerica, will be issuing the new "Way2Go" cards for new enrollments on 8/26/2021. Payments will begin to show up on this card 9/23/2021. Watch for these new cards to be mailed between August 25, 2021 and September 23, 2021.
DCSS Child Support If you do not receive your card by September 23, 2021, please verify your address on the DCSS Child Support website at http://dcssprod.azdes.gov/dcss/edcss/siteuser/index.jsf. If you need assistance or do not find what you need there, please contact the DCSS Customer Service Center at 1-800-882-4151.